Does Dexter ship product outside of the United States?
Yes. Please contact the Dexter Customer Service line at 1-800-343-6042 for any international shipments to ensure shipping accuracy
What is Dexter's return policy?
Unopened items purchased through Dexter can be returned within 30 days of purchase for a full refund. If the return is a result of our error (you receive an incorrect or defective item, etc.), we’ll cover shipping costs. If you’d like to request a return, please contact our Customer Service team at 1-800-343-6042 with your order number.
Where can I buy Dexter knives?
Although you can purchase directly through Dexter1818.com, we also partner with a wide range of retailers and foodservice distributors. Please use our “Dealer Locator” tool to find a Dexter distributor near you.
How do I become a Dexter dealer?
Please call into our Customer Service line at 1-800-343-6042 for more info
Does Dexter offer complimentary shipping?
Any order of $50.00 or more qualifies for free shipping.
When placing an order, we’ll estimate shipping and delivery dates based on the availability of your items and the shipping option you choose. We offer $4.99 flat rate shipping, $12.99 priority mail shipping, and $35 for overnight shipping.
Does Dexter have a product warranty?
Dexter products are guaranteed to be free from defects in materials and workmanship for the life of the product. In the event of a defective item, please contact Customer Service at 1-800-343-6042 for free returns.
Can I put my knives in the dishwasher?
Since it’s likely for knife edges to hit and rattle against other items in the dishwasher, we recommend handwashing and drying all of your Dexter knives. Handwashing will keep the edges healthier and sharper.
What is DexSteel™?
DexSteel™ is our proprietary high-carbon, high-alloy stainless steel. DexSteel™ includes a finer grain structure which enhances edge sharpness and durability. Giving you an out-of-the-box sharp knife that will last years.